You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using UPS to ensure all of our products will be delivered with tracking available.  Depending on the products you have ordered determine our shipping process.  Any Custom Shadow Box can take upto 2-4 week delivery time depending on customers order.  Standard and Milestone Shadow Boxes will ship within 10 business days.  All other behind this collar products will ship if in stock within 5-7 business days.  Our shipping charges are determined by weight of the product and geographical destination.  Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.